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StampWorld Support

Frequently asked questions and contact

How do I cancel my subscription?

Your StampWorld Premium subscription is managed through your Apple account: on iPhone go to Settings → [Your Name] → Subscriptions → StampWorld and tap "Cancel Subscription". Cancellation takes effect at the end of the current period.

How do I delete my account?

In the app, go to Profile → Settings → Delete Account to permanently delete your account and all of your data. This action cannot be undone.

When is my location used?

Your location is only accessed on the task verification screen, while the app is open. There is no background location tracking. See the Privacy Policy for details.

I forgot my password, what should I do?

Tap the "Forgot password?" link on the sign-in screen; you can set a new password using the link sent to your email.

Why can't I complete a task?

Tasks are completed in the real world, while you are near the task location. Make sure location permission is granted and that you are close enough to the location. Airport stamps don't require a photo; all other tasks require taking one.

Still need help?

Write to us: support@stampworld.app
We usually reply within 1–2 business days.